Whether it be machine sales, service or parts – we strive for 100% customer satisfaction! See what our satisfied customers have to say about Merrifield Machinery and the level of services we provide to each and every one of our manufacturing clients, by reading the reviews below:
Second To None !!!
I really do appreciate your service, hands down your team has been second to none for us.
Culture of you Organization
Thank you for resolving this so fast.
Your plan to install this on the existing machine is greatly appreciated and speaks to the culture of you organization.
Thank You The Service Technician
Joe was very knowledgeable and friendly, he fixed everything on my machine, thank you again.
Excellent Customer Service
Thank you very much.
We are very happy with Merrifield and the people who give such excellent customer service.
Romeo Schools Manufacturing Day
Thank you for inviting us to your company, the tour was very interesting. I learned a lot about your jobs and it really opened my eyes on how the manufacturing supply chain runs.
I enjoyed the way you guys were interactive with us and talking to us about our future.
UP AND RUNNING !
I would like to give a shout out to your service tech Trevor . He was great! We are grateful that he figured out and helped us understand our issue with the DMU.”
Back in Production!
Hi Adam – I just wanted to say thank you again for how fast you responded to us. I really appreciate it! Brandon was awesome and we very much like him – he did a great job! Please say thank you to your team from us!!
Awesome customer support!
I just wanna tell you that Joe is an awesome dude.
In fact, I would like to say that you and everyone have been great to work with. We had to figure out the DXF file system and transfer on our machine today and Joe got on it right away, and we transferred files within an hour. Great to have problems solved so quickly.
Service and Support
Thanks, and sorry I missed your call….
As always, your team members are awesome! He is here and very thorough and helpful!!!!
“Successful Eurotech Training”
I would like to thank everyone who had a part in my AMAZING experience last week.
Larry, thank you for sharing your knowledge and experiences with us all during the Eurotech Fanuc Programming Class. It was so nice to be in a classroom setting and really understand how to program and utilize these awesome Eurotech machines. Personally being new to G and M code programming, I have walked away with more confidence and knowledge that will greatly strengthen my career.
Also, thank you for housing Robert and I at the Selway Villa. We couldn’t have had a better experience The whole trip was AMAZING! It’s so nice to feel like one big family and having everyone’s support.
Responsive and Professional Service!
If you want a pleasant email, please keep reading. We continue to use your service team, and it is working fantastic. Your team is responsive and professional, and they are able to work very well with our team here. Just this morning, they fixed a machine issue that we had so that we could get a production job back up and running. It is much appreciated. Please tell them Thank You and Merry Christmas from all of us!
Awesome service tech!
Thanks again, your employee was excellent! Very professional and knowledgeable!
New Hurco Installation!
Thank you for all of your help!!
Manny did a GREAT job getting us set up and running!
Promac 5 Axis Rocks!!!
This machine is simply amazing… Thanks to all the help and support from my network of amazing individuals! Nick Merrifield and the whole team at MMS.
We loved working with Merrifield, great experience.
Our Eagle 800 EDM & our Manual Fast hole machine were moved into our new building and ready to go as we were moving the rest of our shop.
Dan the man & Nick are awesome.
Thank you for everything, from the team @ Zero Tolerance!
Heck of a mechanic
Please let Brandon know that the machine appears to be holding size well, thank you again! He’s a heck of a mechanic…
I want to let you know how grateful we are that Manny came out to help us get our OPS Cell up and running!!! Manny showed up first thing this morning and left around 2 pm. He had several obstacles and he never gave up. Now I know the importance of having electrical diagrams for all our machines.
We were dead in the water and we needed help big time! Manny said he was out of town all week training and just got home. He could have easily said “I am not available on Saturday see you Monday “ but he did not. People like that are hard to find and I consider him a “Rockstar “. I think it’s important to recognize his efforts that went above and beyond.
Light Speed Problem solving
Cathy and Nick,
Once again, your team responded super-fast and solved our problem with regards to getting our spotting press working.
I jokingly told the tech that he was up against a flawless record/standard set by others on the Merrifield Service team.
Even under that pressure he got us up and running!
Please be sure to extend my gratitude to the tech that solved our problem!!!
Thanks again for all your help and support, I am glad that I was introduced to your company a few years back.
“Brandon did an outstanding job; was diligent in his work, parts requested were correct and everything went back together in a timely manner”
Merrifield has the most reasonable prices I have found, and you guys are really easy to work with.”
“I fix all their stuff in here myself but sometimes I need parts.”
Good stuff. Carry on.
I am glad Jack introduced me to your company…..
I love the way your company communicates with ours and your staff has always been very informative and helpful.
Everyone always seems to go a little further than you would expect them to.
So thanks again to you and your staff for helping us out in our time of need!
Quality Products with Quality Technicians
R&M machine Inc. has been doing business with Merrifield Machinery Solutions since 2007. In the last decade of working with each other we have utilized MMS for both servicing and all our CNC machine needs(repairs and maintenance) as well as the purchasing of all our new equipment that we have needed to be competitive in our trade.
The main reason R&M Machine has always turned to Merrifield Machinery Solutions is very simple it is their highly skilled machine technicians. In our industry there are many CNC machine manufacturers that produce a quality product but very few have the service to back them when they breakdown and they all breakdown no matter how expensive the machine. With other companies in the past before using MMS we would have to wait weeks to get service for down machinery and this is not the case with Merrifield Machinery Solutions. We get prompt service and our machines stay running.
Thank you Nick for the great products and service over the years and for caring about our company as if it was your own. Congrats on the 10 year anniversary.
Short and Sweet
I am going to keep this short and sweet.
I got to know MMS two years ago as a service provider for our machines here at PEMM. I will never forget Four things about MMS:
1. Fast Response
2. Intelligent and well informed staff
3. Best communication
4. Treating everyone like family
Your team is consisting of some amazing individuals. I have never been disappointed by MMS. I recommend you guys everywhere I go and talk to in the machining industry.
Keep up the good work.
World Class Solutions
Merrifield Machinery Solutions has been providing Hi-Tech Mold & Engineering with service and sales solutions for 10 years. During this time the entire Merrifield team has proven they are a solution based company. We share a common goal of a solution for every situation, excuses are not options for Hi-Tech and the MMS team.
MMS Team consistently provides “World Class” solutions, services and products for our Michigan Headquarters, Tennessee facility and our new South Carolina facility. They embrace Customer Focus at a level most companies just talk about. Customer Focus is always visible at MMS.
The MMS team takes great interest in embracing our success knowing that it contributes to their success. They approach every project with the dedication and technical expertise to overcome any and all obstacles.
They have provided solutions in Machinery Repair, Machine Rebuild, and New Machine Sales and installation. They continue to display flexibility and stability as they transition and expand the company strengths through every aspect of machinery solutions.
We take great pride in supporting and congratulating Nick and the ENTIRE MMS team on their growth and continued success over the past 10 years. We look forward to many more years.
Have we work with you or your company? Use the form below to let us know about your experience with Merrifield Machinery: